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    Types of customer loyalty programs | YouTube

    A customer loyalty program is a rewards program that a company offers customers to encourage them to continue to shop with them.

    Traditionally, loyalty programs involved the business issuing the customer a loyalty card (variously called a rewards card or advantage card) which was visually similar to a credit card. The customer would swipe this card at every purchase and then get discounts on their current purchase or points toward a future purchase.

    More recently, companies have been using mobile online loyalty programs. Instead of swiping a loyalty card at checkout, the customer opens an app and shows a QR code that gets scanned at the register. The scanning process has moved from cards to phones but the rewards part has mostly remained the same.

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    Service Level Agreement (SLA)

    An SLA is an agreement between a client and a service provider on the level of service that the provider must provide. However, the SLA isn’t usually a separate contract between the client and provider.  Let’s say someone needs internet access in their new apartment so they sign a contract with an internet service provider. […] More

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    What is process control?

    Simply put, process control deals with the science of maintaining the output of a specific industrial process within a desired quality range in an automated way.

    A process control system typically involves some sort of feedback loop. The outputs of a process are actively monitored and if they are not within the desired quality range, components of the process, like ingredients, the temperature of materials, or the pressure under which materials are held,  are then automatically and appropriately adjusted to get more optimal outputs that are within range.

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    What is logistics?

    There are two definitions: In general, logistics is the detailed coordination of a complex operation (activity) involving many people, facilities, or supplies. In business, logistics is the commercial activity of transporting goods to customers. It involves things like transportation, inventory, packing, warehousing, etc. More

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    What is software profiling?

    In software engineering, performance profilers are software development tools designed to analyze the performance of your applications and improve poorly performing sections of code. Profiling is a form of dynamic program analysis that measures performance, including things like: Memory usage Execution time Frequency and duration of function calls Most commonly, profiling is used for program […] More

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    What is a File Format?

    A file format is a standard way that information is encoded for storage in a computer file. It specifies how bits are used to encode (or represent) information.

    Just like the Roman alphabet (a, b, c, d…) is used differently based on the language (English, French, Spanish, German…), so too are bits (0 and 1) used differently to represent different information based on the file format.

    So the byte 10110110 in the file format JPG may represent a color whereas the same byte, 10110110, in a TXT file may represent a letter in a word.

    In order for a program to be able to open a file, it must have file format programming in place to convert the bits in the file into information it knows how to use.

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    Introduction to color space (video) | Khan Academy

    What is a color space?

    In very basic terms, it’s the spectrum, range, or collection of all the different colors that can be used in an image. It is a useful conceptual tool for understanding the color capabilities of a particular device or digital file.

    A well-known color space is RGB. There are 256 shades of red, 256 shades of green, and 256 shades of blue. Any given color in the RGB color space is created by combining exactly one shade of red, one shade of green, and one shade of blue. There are 256 * 256 * 256 different colors in the RGB colorspace, creating a spectrum of 16,777,216 different colors.

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    What Is a Codec?

    If you’re going to understand online video, you need to understand codecs. Here’s a high-level look at what codecs are, as well as the variety of codecs relevant to streaming media.

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    Judicial Decisions | Episode #22

    Today, Craig Benzine is going to dive into the factors that influence judicial decisions. As you may have noticed, the Supreme Court recently handed down some pretty big decisions on same-sex marriage (in Obergefell v Hodges) and the Affordable Care Act (in King v. Burwell). Now, it’s important to remember that these decisions are not made in a vacuum, but influenced by the other branches of government, political affiliations, and past court decisions. We’re also talk about a judge’s judicial philosophy – that is their relative restraint or activism in making decisions on laws. Judicial restraint is often equated with conservatism, but as we’ll show you, this is not always the case. 

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    Judicial Review | Episode #21

    Today, Craig Benzine is going to tell you about the Supreme Court’s most important case, Marbury v. Madison, and how the court granted itself the power of judicial review. Judicial review is the power to examine and invalidate actions of the legislative and executive branches. It happens at both the state and federal court levels, but today we’re going to focus primarily on the court at the top – the Supreme Court of the United States. Now it’s important to remember that the court has granted itself these powers and they aren’t found within the Constitution, but as with the executive and legislative branches, the courts rely heavily on implied powers to get stuff done.

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    Supreme Court of the United States Procedures | Episode #20

    This week Craig Benzine talks about what happens when a case makes it to the Supreme Court of the United States (or the SCOTUS). We’re going to focus on court procedure today. We talk about how to petition to get your case heard, how written arguments, or briefs, are made, what actually happens on the courtroom floor, and of course the variety of ways the SCOTUS issues opinions on cases.

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